info

Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

Getting Started

4Help

Connecting to Virginia Tech Wireless

Question:
How do I connect to Virginia Tech wireless?
Thu, 08/15/2013 - 10:18am 22922 Views Article ID: 3750 view

Student Getting Started Guide

See the Student Guide to Information Technology (IT) at Virginia Tech (VT) knowledge article.

Wed, 02/01/2012 - 3:54pm 14963 Views view

Faculty / Staff Getting Started Guide

See the Guide to Information Technology (IT) at Virginia Tech (VT) knowledge article.

Wed, 02/01/2012 - 3:54pm 10790 Views view

UDC ID Not Available Error when Logging on to Hokie SPA

Question:
I get the error message "com.ellucian.sso.exception UDC ID not available" when logging on to HokieSPA. What should I do?
Mon, 04/13/2015 - 3:58pm 7880 Views Article ID: 4012 view

Requesting Updates to Network or Communications Liaisons List

Question:
There have been personnel or staff changes in my department. How do I submit updates to the Network Liaisons page or the Communications Liaisons page?
Tue, 04/07/2015 - 9:45am 3304 Views Article ID: 4010 view

Locating the Information Technology (IT) Reference Guide

Question:
Where can I view the Information Technology (IT) Reference Guide?
Fri, 10/11/2013 - 10:29am 4606 Views Article ID: 3828 view

Getting or Creating a Hokies ID

Question:
How do I get, create, or make a Hokies account?
Wed, 08/14/2013 - 4:51pm 14543 Views Article ID: 3717 view

Registering Online for Wireless LAN Service

Question:
How do I sign up online for wireless Internet access at Virginia Tech?
Mon, 08/12/2013 - 10:43am 5240 Views Article ID: 2864 view

Getting a Wireless Internet Connection on Virginia Tech Campus

Question:
How can I get a wireless Internet connection on campus?
Wed, 07/31/2013 - 2:20pm 11637 Views Article ID: 781 view

Quick Start: Web Form Mailer

The Web Form Mailer works by taking structured input from a web form and processing it to create an email message that is sent to a specified email address. Parameters for the mailer are set by using hidden form fields.

Wed, 02/01/2012 - 3:55pm 6093 Views view