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Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

Security & IDs

2-Step Verification (2-Factor Authentication) in VT Google Apps

Two-step verification is a type of two-factor authentication offered on Google accounts, including VT Google Apps. Many online services such as Google, Facebook, and Twitter offer this as an added layer of security to your online account.

Two-step verification requires you, the account owner, to obtain and input a different, one-time use, code each time you sign into your account. This helps prevent other people from accessing your account, because the person would need to have both your password and the special code. For more information on the creating and using two-step verification with your VT Google Apps account, see Google's About 2-step verification page.

Tue, 01/28/2014 - 11:40am 6358 Views view

Changing My Password

Question:
How do I change my password? How do I change my network password that I use for Virginia Tech wireless (wifi) or Remote Access - VPN?
Tue, 01/21/2014 - 12:35pm 123226 Views Article ID: 3924 view

VT Google Apps Security and Privacy

See VT Google Apps Security and Privacy.

Thu, 01/09/2014 - 12:14pm 6370 Views view

Connecting to Virginia Tech's Wireless Networks on Public Computers and Shared Devices

Question:
I want to connect to the Virginia Tech wireless network on a public computer, such as in a computer laboratory, or on a mobile device that was temporarily loaned to me. How do I access the wireless network without the computer or device storing my credentials?
Thu, 08/15/2013 - 12:17pm 5524 Views Article ID: 3816 view

Create or Change Network Password / Forgot Network Password

Question:
How do I create or change my network password?
Thu, 08/15/2013 - 11:00am 67441 Views Article ID: 3765 view

Changing or Resetting Your VT Google Apps Account Password

Question:
How do I change my VT Google Apps password? How do I reset my VT Google Apps password if I forgot it?
Thu, 08/15/2013 - 10:16am 29543 Views Article ID: 3749 view

Problems Generating a PID for Incoming Students

Question:
I am an incoming student having problems with creating my PID. What should I do?
Thu, 08/15/2013 - 9:42am 3727 Views Article ID: 3732 view

Configuring VT Desktop Alerts to Use a Web Proxy in Windows

Question:
How do I configure VT Desktop Alerts to use a Web proxy in Windows?
Tue, 08/13/2013 - 5:18pm 4171 Views Article ID: 3544 view

Finding Information About VT Alerts

Question:
Where do I find information about VT Alerts?
Tue, 08/13/2013 - 4:31pm 3444 Views Article ID: 3501 view

Finding Information on PDCs (Personal Digital Certificates) and eTokens

Question:
Where can I find information on PDCs (Personal Digital Certificates) and eTokens?
Tue, 08/13/2013 - 3:30pm 2701 Views Article ID: 3441 view