http://answers.vt.edu/kb/ http://answers.vt.edu/kb/entry/1656/ Time to Complete (in minutes): 10 Question:I am a new Virginia Tech student, faculty, staff, or alum. How do I create a PID? Answer: Follow the appropriate directions below depending on whether you are a new student, faculty, staff, or an... Accounts and Passwords Mon, 13 May 2013 10:09:01 -0400 http://answers.vt.edu/kb/entry/2829/ Time to Complete (in minutes): 2 Question:When initially setting up my handheld device for Good Mobile Messaging, my email address disappeared when I pressed the Enter key. What should I do? Answer: Instead of pressing the Enter key, click the... Email, Web and other Internet Mon, 13 May 2013 10:06:06 -0400 http://answers.vt.edu/kb/entry/2409/ Time to Complete (in minutes): 2 Question:I am having trouble logging on to My VT and sometimes get a "Cannot Log On to Website" error message. What should I do? Answer: If you are having difficulty logging on to My VT, try the following: ... Accounts and Passwords Mon, 13 May 2013 10:04:47 -0400 http://answers.vt.edu/kb/entry/961/ Time to Complete (in minutes): 30 Question:I forwarded my VT Google Apps Mail to a non-Virginia Tech email address. I am receiving the email messages addressed to the non-Virginia Tech address, but I am not receiving the mail forwarded from my VT... Email, Web and other Internet Mon, 13 May 2013 09:54:38 -0400 http://answers.vt.edu/kb/entry/2040/ Time to Complete (in minutes): 15 Question:How do I create and access an Exchange resource account in Outlook for Windows? Answer: Disclaimer: These instructions, or part(s) of them, are out of date and no longer supported by 4Help. For more... Email, Web and other Internet Mon, 13 May 2013 09:54:06 -0400 http://answers.vt.edu/kb/entry/3806/ Time to Complete (in minutes): 20 Question:How do I configure a default user profile in Windows 8? Answer: Create a new default user profile. Log on to Windows using a local account with computer administrator privileges. ... Desktop OS Mon, 13 May 2013 09:01:05 -0400 http://answers.vt.edu/kb/entry/1713/ Time to Complete (in minutes): 20 Question:How do I configure a default user profile in Windows XP/Vista/7? Answer: Disclaimer: These instructions, or part(s) of them, are out of date and no longer supported by 4Help. For more information,... Desktop OS Mon, 13 May 2013 08:59:57 -0400 http://answers.vt.edu/kb/entry/3357/ Time to Complete (in minutes): 10 Question:How do I configure Outlook 2007 to connect to the Virginia Tech Exchange Server in Windows XP/Vista/7? Answer: Disclaimer: These instructions, or part(s) of them, are out of date and no longer... Email, Web and other Internet Wed, 08 May 2013 16:09:30 -0400 http://answers.vt.edu/kb/entry/295/ Time to Complete (in minutes): 7 Question:How do I transfer exam scores from a test scoring file into an Excel for Windows spreadsheet? Answer: Open the test scoring file in Notepad. Verify that the data is lined up properly in columns... Academic Services Wed, 08 May 2013 16:07:52 -0400 http://answers.vt.edu/kb/entry/3360/ Time to Complete (in minutes): 5 Question:How do I configure Outlook 2007 to view newsgroups in Windows Vista? Answer: 2007 uses Windows Mail in Vista to view newsgroups. When you configure 2007 to view newsgroups, Windows Mail will open... Email, Web and other Internet Wed, 08 May 2013 16:05:55 -0400 http://answers.vt.edu/kb/entry/2477/ Time to Complete (in minutes): 5 Question:How do I add a local printer in Windows XP? Answer: Disclaimer: These instructions, or part(s) of them, are out of date and no longer supported by 4Help. For more information, see Currently Supported... Desktop OS Wed, 08 May 2013 10:23:13 -0400 http://answers.vt.edu/kb/entry/2301/ Time to Complete (in minutes): 5 Question:When I try to use the VTnet CD in Windows, I receive an error message saying that the monitor resolution needs to be 800 by 600 pixels. How do I fix this? Answer: To fix the error message, set the screen... Third Party Applications Wed, 08 May 2013 10:15:40 -0400 http://answers.vt.edu/kb/entry/264/ Time to Complete (in minutes): 15 Question:When I try to start a program, such as Microsoft Word, in Windows XP, I receive the "General Protection Fault in Module HPFWIN20.dll" error message. What is wrong and how do I fix it? Answer: ... Third Party Applications Wed, 08 May 2013 10:04:23 -0400 http://answers.vt.edu/kb/entry/2506/ Time to Complete (in minutes): 3 Question:How do I delete a Web folder in Windows XP/Vista? Answer: Disclaimer: These instructions, or part(s) of them, are out of date and no longer supported by 4Help. For more information, see Currently... Email, Web and other Internet Wed, 08 May 2013 09:55:06 -0400 http://answers.vt.edu/kb/entry/584/ Time to Complete (in minutes): 15 Question:How do I configure my Windows XP Address Book to search the Virginia Tech online directory? Answer: Disclaimer: These instructions, or part(s) of them, are out of date and no longer supported by... Desktop OS Tue, 07 May 2013 10:37:43 -0400