http://answers.vt.edu/kb/ http://answers.vt.edu/kb/entry/2958/ Time to Complete (in minutes): 5 Question:My computer will not boot up in Windows XP/Vista/7. How do I restore it to a previous time when it worked properly? Answer: Note: If your computer won't boot, then you need to follow the... Desktop OS Fri, 20 Nov 2009 14:57:20 -0500 http://answers.vt.edu/kb/entry/3539/ Time to Complete (in minutes): 10 Que stion:How do I configure Windows Live Mail in Windows 7?Answer: Start Windows Live Mail. Note: If this is the first time running Windows Live Mail, skip to step 4. In the... Academic Services Fri, 20 Nov 2009 14:54:57 -0500 http://answers.vt.edu/kb/entry/3537/ Time to Complete (in minutes): 20 Que stion:How do I create a VPN connection in Windows 7?Answer: Important: To be eligible to use the VPN service, you must be subscribed to either the Virginia Tech Wireless Network... Desktop OS Fri, 20 Nov 2009 14:52:00 -0500 http://answers.vt.edu/kb/entry/3538/ Time to Complete (in minutes): 10 Que stion:How do I connect to the VT-Wireless network in Windows 7?Answer: Note: To keep using the VT-Wireless network after your certificate expires, delete your old certificate and update to a... Academic Services Fri, 20 Nov 2009 14:08:05 -0500 http://answers.vt.edu/kb/entry/1938/ Time to Complete (in minutes): 10 Question:When I downloaded Symantec for Windows XP/Vista/7, it downloaded very quickly. Then, when I tried to run the installer, I got an error message. What should I do? Answer: If your computer downloaded... Third Party Applications Fri, 20 Nov 2009 14:06:26 -0500 http://answers.vt.edu/kb/entry/876/ Time to Complete (in minutes): 5 Ques tion:I am trying to download Symantec Endpoint Protection using Internet Explorer. Instead of saving the file, Internet Explorer tries to open it.How can I save it in Windows XP/Vista?Answer: ... Email, Web and other Internet Thu, 19 Nov 2009 13:43:45 -0500 http://answers.vt.edu/kb/entry/1644/ Time to Complete (in minutes): 5 Ques tion:The Exchange Administrators moved my mailbox to a new server. Now, when I try to log on to my Exchange account with Outlook 2007 in Windows XP, I get an error saying I cannot authenticate.... Email, Web and other Internet Thu, 19 Nov 2009 12:25:54 -0500 http://answers.vt.edu/kb/entry/2615/ Time to Complete (in minutes): 10 Que stion:How do I set up a Virginia Tech wireless network connection in Windows 2000?Answer: Important: Please register for wireless service at Virginia Tech before configuring your computer.... Connection Wed, 18 Nov 2009 14:28:14 -0500 http://answers.vt.edu/kb/entry/2875/ Time to Complete (in minutes): 0 Ques tion:My SSL server certificate is expiring. How do I renew it?Answer: There is no renewal procedure. You must follow the same procedure that you used to initially get the certificate. Please see... Administrative Services Wed, 18 Nov 2009 14:13:11 -0500 http://answers.vt.edu/kb/entry/1094/ Time to Complete (in minutes): 5 Ques tion:How can I set the default startup folder in Outlook 2003/2007?Answer: From the Tools menu, select Options.... Select the Other tab. Click the Advanced Options... button. ... Email, Web and other Internet Wed, 18 Nov 2009 14:12:46 -0500 http://answers.vt.edu/kb/entry/2025/ Time to Complete (in minutes): 5 Ques tion:I saved an Outlook Personal Folder File (.pst) to a CD-R. When I tried to import it into Outlook 2003/2007, I received a "File access is denied" or "Properties for this information service... Third Party Applications Wed, 18 Nov 2009 14:12:17 -0500 http://answers.vt.edu/kb/entry/2486/ Time to Complete (in minutes): 15 Que stion:How do I configure Outlook 2003 to connect to the Virginia Tech Exchange Server?Answer: Important: Faculty and staff members can find information about getting an Exchange account on the... Email, Web and other Internet Wed, 18 Nov 2009 14:11:45 -0500 http://answers.vt.edu/kb/entry/1856/ Time to Complete (in minutes): 10 Question:When I try to view a PowerPoint 2002 presentation in Blackboard, it does not display correctly. How can I fix this? Answer: Important: You will need your Office XP CD to complete these... Third Party Applications Wed, 18 Nov 2009 14:11:15 -0500 http://answers.vt.edu/kb/entry/2182/ Time to Complete (in minutes): 15 Que stion:How do I configure OS X Mail v2.1.3/3.6 to search the Virginia Tech online directory?Answer: To configure OS X Mail v2.1.3/3.6 to search the Virginia Tech online directory: From the... Email, Web and other Internet Wed, 18 Nov 2009 14:10:43 -0500 http://answers.vt.edu/kb/entry/1922/ Time to Complete (in minutes): 10 Question:How do I send an Exchange e-mail message in Outlook 2003/2007? Answer: Start Outlook. Click the New button. Address your message. If you know the e-mail address of the person to... Email, Web and other Internet Wed, 18 Nov 2009 14:10:15 -0500