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Bitlocker Drive Encryption on Dell Computers

Question:

I'm having problems with Bitlocker drive encryption not storing the key on TPM on my Dell computer. Windows is not relinquishing ownership of the TPM chip in order to store the Bitlocker key; therefore, Bitlocker drive encryption is failing  on my Dell computer with one of the following model numbers:

  • Latitude - 3470, 3570, E5270, E5470, E7270, E7470
  • Optiplex - 3040, 3240, 5040, 7040, 7240
  • Precision - 3420, 3620, 3510, 5510, 7510, 7710
  • XPS - 15 9550

Answer:

See Bitlocker Drive Encryption on Dell Computers.

Thu, 05/19/2016 - 8:32am 4812 Views Article ID: 4057