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We are currently experiencing significant delays sending and receiving email on our Exchange system due to mail queuing.  Our Exchange Admins are activing working to resolve the issue, however we do not have an... view Status History All Active Statuses

Clearing an Exchange User's Cached Email Address in Outlook for Windows

Question:
How do I clear an Exchange user's cached email address in Outlook for Windows?
Answer:

If you are receiving email bounceback errors for an Exchange user's address that you previously were able to send mail to, that Exchange user has likely switched to a Calendar-Only Exchange account. You will need to clear the previous Exchange email address for that user from any location where it might be cached and retype the correct email address. The correct email address will be [PID]@vt.edu instead of [PID]@exchange.vt.edu.

To clear the cached email address from common places in Outlook:

Thu, 08/15/2013 - 11:10am 5333 Views Article ID: 3774