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The Information Security Officer, Randy Marchany, posted the following information in a special news email: From: Randy Marchany, University Information Technology Security Officer, Virginia Tech IT Security Office "A... view Status History All Active Statuses

Configuring a Client to Access VT Google Apps Mail

Question:
How do I configure a client to access my VT Google Apps Mail?
Answer:

Google provides documentation for all Google-supported email clients. Virginia Tech provides basic client settings, but does not endorse or provide additional support for email clients. 4Help recommends you access VT Google Apps Mail with a Web browser by following the instructions at Checking or Viewing Your VT Google Apps Mail Email.

To configure a client to access your VT Google Apps Mail using Google's documentation:

  1. Enable IMAP within VT Google Apps Mail. For instructions, see Google's Enabling IMAP Web page.
  2. Configure a client to access your VT Google Apps Mail. For instructions, see Google's Supported IMAP client list Web page.

The basic client settings for VT Google Apps Mail are:

  • Server settings:
    • For incoming mail:
      • imap.gmail.com
      • Enable SSL set to port 993
    • For outgoing mail:
      • smtp.gmail.com
      • Enable either SSL set to port 465 or TLS set to port 587
  • Username: your full Virginia Tech email address, including @vt.edu
  • Password: The password for accessing your VT Google Apps Mail using a client is the Google password that you created when you set up the Google email account. If you have forgotten your password, follow the instructions at Changing or Resetting Your VT Google Apps Account Password.

Important: The account name or user name in Google's instructions for configuring clients is referred to as username@gmail.com. Instead, you will always use your full Virginia Tech email address, including @vt.edu.

Important: The password for accessing your VT Google Apps Mail using a client is the Google password that you created when you set up the Google email account. If you have forgotten your password, follow the instructions at Changing or Resetting Your VT Google Apps Account Password.

Note: If you are repeatedly prompted for your user name and password or if you are getting errors such as "Invalid credentials" or "Web login required", follow the instructions at Using Captcha when Repeatedly Prompted for Credentials or Receiving "invalid credentials" or "web login required" when Accessing VT Google Apps Mail.

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Tue, 08/13/2013 - 5:16pm 5002 Views Article ID: 3541