Google provides documentation for all Google-supported e-mail clients. Virginia Tech provides basic client settings, but does not endorse or provide additional support for email clients. We recommend you access your VT Google Apps using the Web interface at the Google Apps Portal Web page (http://start.google.vt.edu/).

To configure a client to access your VT Google Apps Mail using Google's documentation:

1. Enable IMAP within VT Google Apps. For instructions, see Google's Enabling IMAP Web page.
2. Configure a client to access your VT Google Apps. For instructions, see Google's Supported IMAP client list Web page.

The basic client settings for VT Google Apps Mail are:

• Server Settings:
  • For incoming mail:
    • imap.gmail.com
    • Enable SSL set to port 993
  • For outgoing mail:
    • smtp.gmail.com
    • Enable either SSL set to port 465 or TLS set to port 587
• Username:  [Your PID]@vt.edu
  Note: Replace [Your PID] with your own PID.
• Password:  The password for accessing your VT Google Apps using a client is the Google password that you created when you set up the Google e-mail account. If you have forgotten your password, see Changing Your Virginia Tech Google Password.

• Important: The account name or user name in Google's instructions for configuring clients is referred to as username@gmail.com. Instead, you will always use [Your PID]@vt.edu. Replace [Your PID] with your own PID.

• Important: The password for accessing your VT Google Apps using a client is the Google password that you created when you set up the Google e-mail account. If you have forgotten your password, see Changing Your Virginia Tech Google Password.

• If you are repeatedly prompted for your user name and password or if you are getting errors such as "Invalid credentials" or "Web login required", go to the https://accounts.google.com/DisplayUnlockCaptcha Web page to unlock the Google captcha.