Configuring a Client to Access Virginia Tech Google E-mail
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Question:
How do I configure a client to access my Virginia Tech Google E-mail?

Answer:
Google provides documentation for all Google-supported e-mail clients. Virginia Tech does not endorse or provide additional support for e-mail clients. We recommend you access your Google e-mail using the Web interface at the Virginia Tech Google Apps Web page (http://start.google.vt.edu/start).

To access your Virginia Tech Google e-mail using a client:
  1. Enable IMAP within Gmail. For instructions, see the Enabling IMAP Web page (http://mail.google.com/support/bin/answer.py?answer=77695).
  2. Configure a client to access your Google e-mail. For instructions, see the Supported IMAP client list Web page (http://mail.google.com/support/bin/answer.py?answer=75726).

Notes:
  • Important: The account name or user name in Google's instructions for configuring clients is referred to as username@gmail.com. Instead, you will always use [Your PID]@vt.edu. Replace [Your PID] with your own PID.
  • Important: The password for accessing your Google e-mail using a client is the Google password that you created when you set up the Google e-mail account.  If you have forgotten your password, see Changing Your Virginia Tech Google Password.
  • If you are repeatedly prompted for your user name and password or if you are getting errors such as "Invalid credentials" or "Web login required", go to the https://accounts.google.com/DisplayUnlockCaptcha Web page to unlock the Google captcha.
  • Article ID: 3541
  • Last updated: 03 May, 2012
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