Getting Rid of an Unknown Virus with Older Antivirus Software - Virginia Tech Knowledge Base [answers.vt.edu]

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Getting Rid of an Unknown Virus with Older Antivirus Software

Time to Complete (in minutes): 30

Question:

My computer has a virus, but I do not know which one. My antivirus software is several years old. What should I do?

Answer:

Upgrade to the latest version of your antivirus software.

A download of the latest version of Symantec Endpoint Protection for Windows or for Mac OS X is available at no charge for current Virginia Tech students, faculty, staff, and retirees only. For instructions on installing Symantec Endpoint Protection, see the appropriate article below.

Downloading and Installing Symantec Endpoint Protection for Windows XP/Vista/7 and Windows 2003/2008 Server (http://answers.vt.edu/kb/entry/2808/)
Downloading and Installing Symantec Endpoint Protection 12 for Mac OS X v10.5/10.6/10.7 (http://answers.vt.edu/kb/entry/2809/)

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Article ID: 307
Last updated: 28 Mar, 2013
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If you have feedback about the content of this article, please leave a comment. If you need assistance with these instructions, contact 4Help at http://4help.vt.edu.