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The Information Security Officer, Randy Marchany, posted the following information in a special news email: From: Randy Marchany, University Information Technology Security Officer, Virginia Tech IT Security Office "A... view Status History All Active Statuses

Checking Spam in Your VT Google Apps Mail Account

Question:
How do I manage spam for my Exchange account? How do I check the Spam folder of my VT Google Apps Mail account?
Answer:

Important: If email that you want to receive is incorrectly being filtered to the Spam folder, follow the instructions at Stopping Email from Going to Spam in VT Google Apps Mail to improve Google's filtering.

Note: There are multiple methods to manage spam in your VT Google Apps Mail account. For other suggestions, see VT Google Apps Mail Mailbox Management.

Whether or not you forward email from your VT Google Apps Mail account, you will need to regularly check the Spam folder in your VT Google Apps Mail account. To do this:

  1. In your browser, log on to VT Google Apps Mail by following the directions at Checking or Viewing Your VT Google Apps Mail Email.
  2. In the left menu column, click the Spam link.
  3. If you do not see the Spam link:
    1. In the left menu column, at the bottom of the list, click the More link.
    2. In the left menu column, click the Spam link.

Mon, 08/12/2013 - 12:26pm 580 Views Article ID: 3012