Problems Accessing or Viewing Internet Native Banner in Windows - Virginia Tech Knowledge Base [answers.vt.edu]

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Problems Accessing or Viewing Internet Native Banner in Windows

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Question:

I am having trouble accessing or viewing Internet Native Banner in Windows. What should I do?

Answer:

The following are recommended settings that will optimize your Internet Native Banner session:

Set your screen resolution to 1024x768 or higher. For instructions, see the appropriate article:
- Changing Your Screen Resolution in Windows XP/Vista (http://answers.vt.edu/kb/entry/431/)
- Changing Your Screen Resolution in Windows 7 (http://answers.vt.edu/kb/entry/3596/)
Disable pop-up blocking programs or configure them to allow pop-ups from http://forms.banner.vt.edu. For instructions, see your program's help files.
If you are using Internet Explorer:
- Add Internet Native Banner to your trusted sites list. For instructions, see Adding Internet Native Banner to Your Trusted Sites List in Internet Explorer (http://answers.vt.edu/kb/entry/2737/).
- Configure Internet Explorer to not use the same browser window to launch shortcuts. For instructions, see Stopping Internet Explorer 7/8/9 from Reusing Same Browser Window to Launch Shortcuts in Windows XP/Vista/7 (http://answers.vt.edu/kb/entry/2613/).
- If you are experiencing poor performance from Internet Native Banner, refer to Internet Native Banner Runs Slowly when Using Internet Explorer 7/8 for Windows (http://answers.vt.edu/kb/entry/2592/).

If you have feedback about the content of this article, please leave a comment. If you need assistance with these instructions, contact 4Help at http://4help.vt.edu.

Article ID: 2742
Last updated: 03 Aug, 2012
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If you have feedback about the content of this article, please leave a comment. If you need assistance with these instructions, contact 4Help at http://4help.vt.edu.