Downloading, Installing, and Configuring Citrix to Use Outlook to Connect to the Virginia Tech Exchange Server in Mac OS X v10.2/10.3/10.4
Time to Complete (in minutes): 15
- Question:
- How do I download, install, and configure Citrix to use Outlook to connect to the Virginia Tech Exchange server in Mac OS X v10.2/10.3/10.4?
- Answer:
Important:To use Citrix, one must have an Exchange account.Faculty and staff members can find information about getting an Exchange account on the
Exchange page
(http://www.computing.vt.edu/email_and_calendaring/exchange/index.html). Students, alums, faculty, and staff members can find information about their VT Mail account on the
VT Mail page
(http://www.computing.vt.edu/email_and_calendaring/vt_mail/index.html).
To download, install, and configure Citrix to connect to the Exchange server:
- Obtain permission to use the Citrix server by contacting 4Help using the Help Request Form (http://cicada.cns.vt.edu/~aradmin/prsubmit/prsubmit.cgi/) or by phone at 231-HELP.
- Download and install the latest Citrix client from Citrix's Software Download OS X page (http://www.citrix.com/site/SS/downloads/details.asp?dID=2755&downloadID=3250).
- Close all windows.
- Open your Citrix ICA Client folder. For instructions, refer to Finding Files and Folders in Mac OS X v10.2 and Later (http://answers.vt.edu/kb/entry/2426/).
- Double-click the Citrix ICA Client Editor icon.
- After reading the license agreement, click the Accept button.
- Under Network Protocol, clear the Use Default check box.
- From the drop-down menu, select TCP/IP.
- Under Server Location, clear the Use Default check box.
- In the text box, type: citrix.ais-servers.vt.edu
- Under Connection, select the Published Application option.
- Click the Browse button.
- Select Outlook.
- Click the Select button.
- Under Login Information, in the Domain text box, type: Hokies
- Select the Security tab.
- Under Encryption, clear the Use Default check box.
- From the Encryption Level drop-down list, select 128 Bit.
Note: Do not select the 128 Bit for Login Only option.
- Select the Window tab.
- Under Window Size, clear the Use Default check box.
- From the Size drop-down list, select 1024x768.
- Click the Save button.
- Save your connection to your desktop as: Outlook
- Click the Quit button.
- To log on to your Outlook connection:
- Double-click the Outlook icon on your desktop.
- In the User Name text box, type your Hokies ID.
- In the Password text box, type your Hokies password.
- Click OK.
Important: When checking your Exchange e-mail account, you must use your Hokies ID and password.