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Getting Unknown User Name Error when Creating a Hokies ID

When I use ADadmin to create a Hokies ID account by logging in with my PID and password, I get a "Login failure - unknown user name or bad password" error message. What should I do?

For instructions, see Unknown User Name Error when Creating Hokies ID.

Mon, 08/05/2013 - 10:22am 3428 Views Article ID: 2352