A domain controller for the domain cntrlservs.w2k.vt.edu could not be contacted. Error Message When Joining Central Services Domain
Time to Complete (in minutes): 15

Question:
When I try to join the Central Services domain, I receive the "A domain controller for the domain cntrlservs.w2k.vt.edu could not be contacted. Ensure that the domain name is typed correctly." error message. What should I do?

Answer:

If you get an error message while trying to join Central Services or if, after joining, you are unable to access the Internet, try the following:

  • Verify that your DNS settings are correct. For instructions, see Creating Computer Accounts in Your Organizational Unit in Central Services (http://answers.vt.edu/kb/entry/1473/).
  • Configure your firewall software to allow the following addresses:
    • Central Services Domain controllers: (required)
      • 198.82.160.124
      • 198.82.160.125
    • Active Directory Domain controllers: (optional)
      • 198.82.162.237
      • 198.82.145.6
      • 198.82.160.126