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Restoring Data from a Personal Folder File (.pst) in Outlook for Windows

Question:
How do I restore my data from a Personal Folder file (.pst) in Outlook for Windows?
Answer:
  1. If the backup file is located on a CD or other removable media, copy the file to your hard drive. For instructions, see "File access is denied" or "Properties for this information service must be defined" Error Message when Importing a Personal Folder File (.pst) into Outlook for Windows.
  2. Start the import.
    • In 2007, from the File drop-down list, select Import and Export....
    • In 2010, under the File tab, in the left pane, select Open, and select Import.
    • In 2013, under the File tab, in the left pane, select Open & Export, and select Import/Export.
  3. From the Choose an action to perform: list box, select Import from another program or file.
  4. Click the Next button.
  5. Select the .pst type.
    • In 2007, from the Select file type to import from: list box, select Personal Folder File (.pst).
    • In 2010 / 2013, from the Select file type to import from: list box, select Outlook Data File (.pst).
  6. Click the Next button.
  7. Click the Browse... button.
  8. Select the .pst file that you want to import.
  9. Click the Open button.
  10. Choose how to handle duplicate items.
    • To overwrite existing copies of items being restored, select the Replace duplicates with items imported radio button.
    • To create copies of items being restored, select the Allow duplicates to be created radio button.
    • To skip items that already exist, select the Do not import duplicates radio button.
  11. Click the Next button.
  12. If prompted:
    1. In the Password: text box, type the password that you selected when you stored the file.
    2. Click OK.
  13. Verify that there is a check in the Include subfolders check box.
  14. Select the location to which you want to restore your data.
    • To restore the data into the folder you were viewing when you started the restore process, select the Import items into the current folder radio button.
    • To restore the data into its original folders, select Import items into the same folder in: radio button.
  15. Click the Finish button.
Fri, 08/02/2013 - 4:46pm 5486 Views Article ID: 2047