info

Current Computing Status:

Service Info

4Help is using a new ticketing system:   Our new IT service management system-ServiceNow-has been implemented. A new web-based support request form, still accessed via the web address 4help.vt.edu, is... view Status History All Active Statuses

Disabling Offline Folders in Outlook for Windows

Question:
How do I disable offline folders in Outlook for Windows?
Answer:

When you disable offline folders, you will no longer be able to access your email when you are not connected to the Internet.

To disable offline folders:

  • In 2007 / 2010:
    1. View the accounts.
      • In 2007, from the Tools drop-down list, select Account Settings....
      • In 2010, under the File tab, click the Account Settings button and select Account Settings....
    2. Select your Exchange account.
    3. Click the Change... button.
    4. Click the More Settings... button.
    5. Select the Advanced tab.
    6. View the offline data file settings.
      • In 2007, click the Offline Folder File Settings... button.
      • In 2010, click the Outlook Data File Settings... button.
    7. Click the Disable Offline Use button.
    8. Click the Yes button.
    9. Click OK.
    10. Click the Next button.
    11. Click the Finish button.
  • In 2013, disable Cached Exchange Mode by following the instructions at Disabling or Enabling Cached Exchange Mode in Outlook for Windows.

Fri, 08/02/2013 - 12:07pm 4433 Views Article ID: 1786