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Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

Password Recovery Error

We have received reports of users experiencing errors when attempting to recover their PID password. Users are able to enter their account via SMS but are unable to set their password and receive the following error:

edu.vt.middleware.ed.util.email.EmailerException: Error sending message to XXXX@vt.edu  (where XXXX is the user PID)

 

Service Degraded [Resolved]

Created: Wed, 09/21/2016 - 11:05am Resolved: Wed, 09/21/2016 - 3:30pm Duration: 4 hours 24 min 56 sec 709 Views