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Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

Filebox Notice

NOTICE:  Filebox Service ends on December 31, 2014. 


The needs of the Virginia Tech community for Internet-accessible file storage, and simple web pages have outgrown the Filebox Service. In an effort to better serve the needs of our users, the Filebox Service will be discontinued. Using Google Drive will give a much larger storage capacity for documents, while Google Sites provides a web page solution. Users are encouraged to migrate files and websites to the VT Google Apps for Education Suite at http://computing.vt.edu/content/vt-google-apps. Included with VT Google Apps is 30 GB of combined storage between Mail, Drive, and Google+ Photos, providing a much larger storage capacity. Files can easily be shared with other Virginia Tech users, as well as the general public.


December 31, 2014 is the last day that your Filebox will be available.  At that time, the Filebox Service will be shut down and files will no longer be accessible.


For more information on how to use Google Drive and Sites, please visit the computing.vt.edu page for Filebox, VT Google Apps, and You, at:


https://computing.vt.edu/content/filebox-transition


Additionally, online training can be found on Lynda.com:


- File Storage / Google Drive Essential Training:


http://www.lynda.com/Google-Apps-tutorials/Google-Drive-Essential-Training/124557-2.html


- Web Pages / Google Sites Essential Training:


http://www.lynda.com/Google-Sites-tutorials/Google-Sites-Essential-Training/153986-2.html


If you have a specific question about Google Apps, please submit a ticket to 4Help by calling (540) 231-4357 or by submitting a ticket online at:  http://4help.vt.edu/


If you would like to contact the Filebox support team directly, please visit the Hosting Support WebApp at https://webapps.es.vt.edu/support/ and submit a support ticket.

Service Info [Resolved]

Created: Thu, 12/11/2014 - 4:42pm Resolved: Mon, 01/05/2015 - 12:08pm Duration: 3 weeks 3 days 19 hours 4531 Views