info

Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

New Faculty/Staff

Everything you need to know to begin your career at Virginia Tech.

Checking Spam in Your VT Google Apps Mail Account

Question:
How do I manage spam for my Exchange account? How do I check the Spam folder of my VT Google Apps Mail account?
Mon, 08/12/2013 - 12:26pm 5389 Views Article ID: 3012 view

Displaying or Concealing Your PID or Email Address in Virginia Tech PeopleSearch

Question:
How do I display or conceal my PID and email address in the Virginia Tech PeopleSearch?
Mon, 08/12/2013 - 11:12am 4244 Views Article ID: 2885 view

Registering Online for Wireless LAN Service

Question:
How do I sign up online for wireless Internet access at Virginia Tech?
Mon, 08/12/2013 - 10:43am 5086 Views Article ID: 2864 view

Getting Unknown User Name Error when Creating a Hokies ID

Question:
When I use ADadmin to create a Hokies ID account by logging in with my PID and password, I get a "Login failure - unknown user name or bad password" error message. What should I do?
Mon, 08/05/2013 - 10:22am 3024 Views Article ID: 2352 view

Creating a Virginia Tech PID

Question:
I am a new Virginia Tech student, faculty, staff, or alum. How do I create a PID? How do I get my student ID? How do I use PidGen to generate a faculty / staff ID?
Fri, 08/02/2013 - 10:52am 28771 Views Article ID: 1656 view

Getting a Wireless Internet Connection on Virginia Tech Campus

Question:
How can I get a wireless Internet connection on campus?
Wed, 07/31/2013 - 2:20pm 11383 Views Article ID: 781 view

"Sorry, we weren't able to identify you" Error Message when Creating a PID

Question:
When I try to create my PID, I keep getting the "Sorry, we weren't able to identify you with the information you provided" error message. What should I do?
Answer:
For instructions, see Weren't Able to Identify You Error when Creating PID .
Wed, 07/31/2013 - 2:18pm 4792 Views Article ID: 778 view

Backing Up Your Data

See the Backing Up Your Data KB article page.

Tue, 06/04/2013 - 2:33pm 7521 Views view

Scholar

Scholar is Virginia Tech's implementation of Sakai, which is currently being developed and used at MIT, Stanford, Michigan and Indiana and many other universities. Scholar enables innovative ways to teach students, assess learning, and collaborate with users at Virginia Tech and beyond.

Tue, 06/05/2012 - 3:31pm 6321 Views view

Networked Learning Initiatives (NLI)

Networked Learning Initiatives (NLI), formerly Faculty Development Institute (FDI), provides year-round opportunities for faculty to explore technology-enhanced active learning for the 21st century.

Tue, 06/05/2012 - 2:56pm 5041 Views view