info

Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

New Alumni

Everything you need to know as an Alumnus of Virginia Tech.

Changing My Password

Question:
How do I change my password? How do I change my network password that I use for Virginia Tech wireless (wifi) or Remote Access - VPN?
Tue, 01/21/2014 - 11:35am 119598 Views Article ID: 3924 view

Checking or Viewing Your VT Google Apps Mail Email

 

Question:
How do I check, access, or view my VT Google Apps Mail email?
Tue, 12/03/2013 - 3:05pm 21097 Views Article ID: 3902 view

Checking Spam in Your VT Google Apps Mail Account

Question:
How do I manage spam for my Exchange account? How do I check the Spam folder of my VT Google Apps Mail account?
Mon, 08/12/2013 - 11:26am 5251 Views Article ID: 3012 view

Creating a Virginia Tech PID

Question:
I am a new Virginia Tech student, faculty, staff, or alum. How do I create a PID? How do I get my student ID? How do I use PidGen to generate a faculty / staff ID?
Fri, 08/02/2013 - 9:52am 28072 Views Article ID: 1656 view

Obtaining a Copy of Your Virginia Tech Transcript

Question:
How can I obtain a copy of my Virginia Tech transcript?
Thu, 08/01/2013 - 10:12am 28385 Views Article ID: 1291 view

"Sorry, we weren't able to identify you" Error Message when Creating a PID

Question:
When I try to create my PID, I keep getting the "Sorry, we weren't able to identify you with the information you provided" error message. What should I do?
Answer:
For instructions, see Weren't Able to Identify You Error when Creating PID .
Wed, 07/31/2013 - 1:18pm 4638 Views Article ID: 778 view

My VT

My VT is a gateway or portal to Virginia Tech online services and information designed to be used by all Virginia Tech students, faculty, staff, and alumni. The automatic single sign-on capability My VT offers with several university services, such as Hokie SPA, and Departmental Software, uses Central Authentication Services (CAS). Single sign-on means that once you log on to My VT, you won't have to retype your PID and password to access those online services. Featured also in My VT are several information channels that focus on a particular topic. Currently there are over 30 different channels created by various university departments and some channels are from outside sources, like headline news.

Wed, 02/01/2012 - 2:55pm 16994 Views view

Computing Checklist for Graduating Students

Graduating students should prepare for the continuance and discontinuance of services as indicated below. Alumni of Virginia Tech remain eligible for some online services.

Wed, 02/01/2012 - 2:54pm 6706 Views view

IT Experience and Engagement: User Engagement (4Help)

See the 4Help - Computing Support service catalog page.

Wed, 02/01/2012 - 2:54pm 60340 Views view

Online Services for Alumni

See the Virginia Tech Online Services for Retirees and Alumni knowledge page.

Wed, 02/01/2012 - 2:54pm 8582 Views view