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Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

Support & Training Resources

Accessing the Virginia Tech Logo and Letterhead

Question:
Who can download the Virginia Tech logo or letterhead?
Mon, 08/12/2013 - 11:32am 9817 Views Article ID: 2933 view

Renewing Virginia Tech WebServer SSL Certificate

Question:
My Virginia Tech SSL server certificate is expiring. How do I renew it?
Mon, 08/12/2013 - 10:55am 3431 Views Article ID: 2875 view

Using OpenSSL to Request a Virginia Tech SSL Server or Middleware Certificate

Question:
How do I use OpenSSL to make a request for a Virginia Tech SSL server or Middleware certificate?

Mon, 08/12/2013 - 10:33am 3428 Views Article ID: 2851 view

"500 Internal Server Error" Error Message when Configuring WebDrive in Windows

Question:
When trying to configure WebDrive to connect to my Web hosting site in Windows, I get a "Can't connect to WebDAV server at [Web site address], 500 Internal Server Error" error message. What is wrong?
Mon, 08/12/2013 - 10:13am 5363 Views Article ID: 2842 view

Assigning Access to Your Departmental Network-Attached Storage (NAS) Space to Another Individual in Windows

Question:
How do I assign access to another person for my departmental Network-Attached Storage (NAS) space in Windows?
Mon, 08/05/2013 - 3:05pm 4609 Views Article ID: 2572 view

550 Domain Blacklisted Error when Sending Email to VT Google Apps Mail Account

Question:
When I try to send a message to a VT Google Apps Mail address, I receive the error message "550- This domain is blacklisted, consult your postmaster." What should I do?
Mon, 08/05/2013 - 12:17pm 11768 Views Article ID: 2521 view

Getting Domain Controller for cntrlsrvs.w2k.vt.edu Could Not Be Contacted Error

Question:
When I try to join the Central Services domain, I receive the "A domain controller for the domain cntrlsrvs.w2k.vt.edu could not be contacted. Ensure that the domain name is typed correctly." error message. What should I do?
Mon, 08/05/2013 - 9:50am 4731 Views Article ID: 2313 view

Paying Tuition and Other Fees Online

Question:
How do I pay my tuition and other fees online?
Fri, 08/02/2013 - 4:55pm 4309 Views Article ID: 2062 view

Channel Cannot Be Displayed Error Message in My VT

Question:
In My VT, I get the message "This channel cannot be displayed at this time" or "My VT encountered an error rendering this channel". What does this mean, and what should I do?
Fri, 08/02/2013 - 4:24pm 3425 Views Article ID: 2010 view

Received an Email About Sharing Copyrighted Material

Question:
I received a message about sharing copyrighted material on my computer. What does this mean and what should I do?
Fri, 08/02/2013 - 12:28pm 3486 Views Article ID: 1823 view