info

Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

Windows

Currently Supported Versions

Question:
What versions of operating systems, Web browsers, etc. are currently supported by 4Help?
Thu, 08/15/2013 - 11:40am 7407 Views Article ID: 3788 view

End of vendor support for Windows XP and Mac OS 10.6

This content is no longer available; for other knowledge and service catalog information, please visit http://4help.vt.edu.

Wed, 03/12/2014 - 10:03am 3710 Views view

Sending All Traffic via Remote Access - VPN in Mac OS and Windows

Question:

How do I obtain and use a public IP address with the remote access - VPN service in Mac OS or Windows? How do I use a proxy or send all traffic over the remote access - VPN in Mac OS or Windows?

Answer:

For instructions, see Downloading and Using Junos Pulse Secure to Connect to Remote Access - VPN.

Mon, 02/17/2014 - 12:35pm 10627 Views Article ID: 3944 view

Connecting to Remote Access - VPN with Pulse in Mac OS and Windows

Question:

How do I connect to the Remote Access - VPN using Pulse Secure (Pulse) in Mac OS or Windows?

Answer:

For instructions, see Downloading and Using Junos Pulse Secure to Connect to Remote Access - VPN.

Mon, 02/17/2014 - 12:01pm 36311 Views Article ID: 3943 view

Connecting to Virginia Tech Wireless in Windows 8

Question:
How do I connect to Virginia Tech wireless in Windows 8?
Thu, 08/15/2013 - 11:50am 7038 Views Article ID: 3795 view

Creating a Virtual Private Network (VPN) Connection in Windows 8

Question:

How do I create a Virtual Private Network (VPN) connection in Windows 8?
Thu, 08/15/2013 - 11:45am 19502 Views Article ID: 3792 view

Manually Connecting to Virginia Tech Wireless Using a Network Password in Windows 7

Question:
How do I manually connect to Virginia Tech wireless using my network password in Windows 7?
Thu, 08/15/2013 - 11:18am 4309 Views Article ID: 3780 view

Migrating or Moving Your Exchange Email to VT Google Apps Mail in Outlook for Windows

Question:
How do I migrate or move email from my Exchange account to my VT Google Apps Mail account in Outlook for Windows?
Thu, 08/15/2013 - 11:03am 6664 Views Article ID: 3768 view

Connecting Your Home Directory to the Virginia Tech Network-Attached Storage (NAS) in Windows

Question:
How do I configure a Home Directory to connect to my Network-Attached Storage (NAS) in Windows?
Wed, 08/14/2013 - 4:52pm 3848 Views Article ID: 3718 view

Installing Windows in Mac OS with Boot Camp (Bootcamp) or Parallels.

Question:
Where can I find information on installing Windows in Mac OS?
Wed, 08/14/2013 - 4:22pm 8726 Views Article ID: 3690 view