info

Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

Mac OS

Currently Supported Versions

Question:
What versions of operating systems, Web browsers, etc. are currently supported by 4Help?
Thu, 08/15/2013 - 11:40am 7404 Views Article ID: 3788 view

Moving Files to Google Drive for VT Google Apps Using Cyberduck for Mac OS

Question:
How do I move, copy, or transfer files and folders to Google Drive for VT Google Apps using Cyberduck for Mac?
Mon, 06/23/2014 - 12:41pm 3728 Views Article ID: 3971 view

End of vendor support for Windows XP and Mac OS 10.6

This content is no longer available; for other knowledge and service catalog information, please visit http://4help.vt.edu.

Wed, 03/12/2014 - 10:03am 3710 Views view

Sending All Traffic via Remote Access - VPN in Mac OS and Windows

Question:

How do I obtain and use a public IP address with the remote access - VPN service in Mac OS or Windows? How do I use a proxy or send all traffic over the remote access - VPN in Mac OS or Windows?

Answer:

For instructions, see Downloading and Using Junos Pulse Secure to Connect to Remote Access - VPN.

Mon, 02/17/2014 - 12:35pm 10626 Views Article ID: 3944 view

Connecting to Remote Access - VPN with Pulse in Mac OS and Windows

Question:

How do I connect to the Remote Access - VPN using Pulse Secure (Pulse) in Mac OS or Windows?

Answer:

For instructions, see Downloading and Using Junos Pulse Secure to Connect to Remote Access - VPN.

Mon, 02/17/2014 - 12:01pm 36311 Views Article ID: 3943 view

Downloading and Installing Pulse in Mac OS or Windows for the Remote Access - VPN

Question:

How do I download and install Pulse Secure (Pulse) in Mac OS or Windows for use with the remote access - VPN?

Thu, 10/31/2013 - 8:10am 134230 Views Article ID: 3854 view

Connecting to Virginia Tech Wireless in Mac OS 10.8 / 10.9 / 10.10

Question:
How do I connect to Virginia Tech wireless in Mac OS 10.8 / 10.9 / 10.10?
Fri, 10/25/2013 - 8:25am 5509 Views Article ID: 3853 view

Connecting to the Web Hosting Service with Cyberduck for Mac OS

Question:
How do I download, install, and configure Cyberduck to connect to Web Hosting in Mac OS?
Wed, 08/14/2013 - 4:45pm 8838 Views Article ID: 3710 view

Installing Windows in Mac OS with Boot Camp (Bootcamp) or Parallels.

Question:
Where can I find information on installing Windows in Mac OS?
Wed, 08/14/2013 - 4:22pm 8725 Views Article ID: 3690 view

Configuring Outlook 2011 to Connect to the Virginia Tech Exchange Server

Question:
How do I configure Outlook 2011 to connect to the Virginia Tech Exchange server?
Wed, 08/14/2013 - 3:40pm 6920 Views Article ID: 3648 view