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Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

VT Google Apps Mail

Virginia Tech Email Announcements and News

This content is no longer available; for other knowledge and service catalog information, please visit http://4help.vt.edu.

Fri, 04/04/2014 - 8:58am 16360 Views view

Email Known Issues (VT Google Apps Mail and Exchange)

This content is no longer available; for other knowledge and service catalog information, please visit http://4help.vt.edu.

Fri, 01/24/2014 - 3:50pm 8533 Views view

Stopping Email from Going to Spam in VT Google Apps Mail

Question:
How do I stop legitimate email from being filtered to the Spam folder of my VT Google Apps Mail account?
Mon, 01/06/2014 - 5:31pm 5226 Views Article ID: 3919 view

Suspicious or Unusual Activity Error in VT Google Apps Mail

Question:

When I try to log in to my VT Google Apps Mail account I receive the following error message and am "locked out":Account access temporarily disabled because of suspicious activity. Google has detected unusual activity related to your account and temporarily disabled it. To reestablish access to your account, contact your Google Apps administrator.

Answer:

Tue, 03/22/2016 - 8:54am 3310 Views Article ID: 4022 view

Requesting, Modifying, or Deleting GAE (Google Auxiliary Email) Account

Question:

How do I request, get, or create a GAE (Google Auxiliary Email) account? How do I modify, change, or delete a GAE account?

Answer:

See Requesting, Modifying, or Deleting GAE (Google Auxiliary Email) Account.

Tue, 11/03/2015 - 9:47am 4505 Views Article ID: 4018 view

GAE (Google Auxiliary Email) Accounts

See the GAE (Google Auxiliary Email) Account service catalog item.

Mon, 11/02/2015 - 2:36pm 4712 Views view

Error when Adding VT Google Apps Mail Account to Outlook or Other Program

Question:

When I try to add, configure, set up, or connect my VT Google Apps Mail account via IMAP in a desktop email client program such as Outlook or Mail for Mac OS, I receive the "Your IMAP server wants to alert you to the following: Please log in via your web browser:http://support.google.com/mail/accounts/bing/answer.py?answer=78754 (Failure)" error message.

Answer:

Mon, 11/02/2015 - 10:40am 3311 Views Article ID: 4017 view

Missing Email, Bounceback Messages, and Email Delays

Question:
Why am I missing email, receiving bounceback messages, or expericing email delays?
Mon, 03/30/2015 - 2:03pm 3577 Views Article ID: 4008 view

Changing Your Name in VT Google Apps Mail Email

Question:
How do I change the name that people see on messages sent from my VT Google Apps Mail?
Mon, 03/30/2015 - 1:03pm 3531 Views Article ID: 4007 view

Using VT Google Groups

Question:
How do I make, start, get, or obtain a VT Google Group? What are the features of VT Google Groups?
Thu, 03/26/2015 - 1:52pm 6576 Views Article ID: 4005 view