Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit to view our current Services Status. view Status History All Active Statuses

Email & Calendaring

Mail team

Unable to Modify an Exchange Distribution List

I am the owner of an Exchange distribution list. I am unable to add or delete people from my list. What should I do?
Fri, 08/02/2013 - 4:51pm 3425 Views Article ID: 2054 view

Viewing Another Person's Calendar Using WebOutlook

How do I view another person's calendar using WebOutlook?
Fri, 08/02/2013 - 3:12pm 3474 Views Article ID: 1903 view

Forwarding VT Google Apps Mail Email

How do I automatically forward emails from my VT Google Apps Mail account?
Fri, 08/02/2013 - 2:54pm 12848 Views Article ID: 1870 view

Connecting to the Virginia Tech Exchange Server without Outlook

How can I connect to the Virginia Tech Exchange server without using Outlook?
Fri, 08/02/2013 - 10:38am 5092 Views Article ID: 1614 view

Configuring Mail for Mac OS 10.9 / 10.10 to Search the Virginia Tech Online Directory

How do I configure Mail for Mac OS 10.9 / 10.10 to search the Virginia Tech online directory?
Fri, 08/02/2013 - 9:50am 3425 Views Article ID: 1517 view

Blocked File Attachment(s) when Sending Exchange Email


I am unable to send PDF or Word .doc files through Exchange.

When I check email in my Virginia Tech Exchange account, I get the message "Symantec Mail Security replaced the attachment with this text message. The original file contained error and was deleted.". What does this mean?


For instructions, see Blocked File Attachment(s) when Sending Exchange Email.

Wed, 07/31/2013 - 5:17pm 6239 Views Article ID: 1028 view

Exceeded Storage Limit on Your Mailbox Error in Virginia Tech Exchange Account

When I check my Virginia Tech Exchange account, I receive a message saying "You have exceeded the storage limit on your mailbox. Delete some mail from your mailbox or contact your system administrator to adjust your storage limit." I cannot send email or save drafts of messages.
Wed, 07/31/2013 - 5:02pm 3998 Views Article ID: 999 view

Sending Large Email Messages or Attachments

I am having problems sending large email messages or attachments. What is wrong and how can I fix it?
Wed, 07/31/2013 - 4:07pm 6641 Views Article ID: 883 view

Using Email Aliases with VT Google Apps Mail

How do I use an alias for my VT Google Apps Mail account?
Tue, 07/30/2013 - 3:32pm 7020 Views Article ID: 568 view

Switching between Full Exchange and Calendar-Only Exchange Account

How can I switch or convert my Exchange account from a Full Exchange account to a Calendar-Only Exchange account? How can I go from a Calendar-Only Exchange account to a Full Exchange account?
Mon, 07/29/2013 - 10:53am 3439 Views Article ID: 208 view