info

Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

Email & Calendaring

Mail team

Unable to Modify an Exchange Distribution List

Question:
I am the owner of an Exchange distribution list. I am unable to add or delete people from my list. What should I do?
Fri, 08/02/2013 - 4:51pm 3425 Views Article ID: 2054 view

Viewing Another Person's Calendar Using WebOutlook

Question:
How do I view another person's calendar using WebOutlook?
Fri, 08/02/2013 - 3:12pm 3474 Views Article ID: 1903 view

Forwarding VT Google Apps Mail Email

Question:
How do I automatically forward emails from my VT Google Apps Mail account?
Fri, 08/02/2013 - 2:54pm 12848 Views Article ID: 1870 view

Connecting to the Virginia Tech Exchange Server without Outlook

Question:
How can I connect to the Virginia Tech Exchange server without using Outlook?
Fri, 08/02/2013 - 10:38am 5092 Views Article ID: 1614 view

Configuring Mail for Mac OS 10.9 / 10.10 to Search the Virginia Tech Online Directory

Question:
How do I configure Mail for Mac OS 10.9 / 10.10 to search the Virginia Tech online directory?
Fri, 08/02/2013 - 9:50am 3425 Views Article ID: 1517 view

Blocked File Attachment(s) when Sending Exchange Email

Question:

I am unable to send PDF or Word .doc files through Exchange.

When I check email in my Virginia Tech Exchange account, I get the message "Symantec Mail Security replaced the attachment with this text message. The original file contained error and was deleted.". What does this mean?

Answer:

For instructions, see Blocked File Attachment(s) when Sending Exchange Email.

Wed, 07/31/2013 - 5:17pm 6239 Views Article ID: 1028 view

Exceeded Storage Limit on Your Mailbox Error in Virginia Tech Exchange Account

Question:
When I check my Virginia Tech Exchange account, I receive a message saying "You have exceeded the storage limit on your mailbox. Delete some mail from your mailbox or contact your system administrator to adjust your storage limit." I cannot send email or save drafts of messages.
Wed, 07/31/2013 - 5:02pm 3998 Views Article ID: 999 view

Sending Large Email Messages or Attachments

Question:
I am having problems sending large email messages or attachments. What is wrong and how can I fix it?
Wed, 07/31/2013 - 4:07pm 6641 Views Article ID: 883 view

Using Email Aliases with VT Google Apps Mail

Question:
How do I use an alias for my VT Google Apps Mail account?
Tue, 07/30/2013 - 3:32pm 7020 Views Article ID: 568 view

Switching between Full Exchange and Calendar-Only Exchange Account

Question:
How can I switch or convert my Exchange account from a Full Exchange account to a Calendar-Only Exchange account? How can I go from a Calendar-Only Exchange account to a Full Exchange account?
Mon, 07/29/2013 - 10:53am 3439 Views Article ID: 208 view